Accurate and helpful support received from Hugh right away...great
job! I appreciated the immediate service...no waiting on hold or
necessity for call-back.
Thanks!
Sue






I would just like to say thank you again to Robert  whom so tirelessly 
helped this computer challenged customer get hooked up, He was very 
patient and I appreciated that very much.    
Thanks again 
Sincerely Brian


The help I was getting wasn't expected and I was impressed as to the 
willingness of the help and the promptness of responding. The follow up 
was also not expected but I'm glad I subscribed to Ripnet as I now know 
service help is just a phone call and/or e-mail away.
Thank to all of the service people at Ripnet.
Winston


Excellent service on this ticket. I was having trouble receiving mail. 
The technician phoned me back and patiently stepped me through 
procedures to recreate my email accounts. Problem was resolved. Thanks. 
… Ray


Thank you! Your tech support has always been timely, polite, and 
effective (unlike some other ISP's I can think of)
Cheers, Martin


I must say how pleased and satisfied I am with RipNet. Your quick 
service, friendly [and patient] staff, and up to date technology make me 
a very happy customer. And that is the general word on the street too. I 
have talked with a number of other "ludites" who are not very 
technically savvy and we all agree on how happy we are as RipNet customers.
Thank you, you make the whole internet experience safe and very pleasant 
for us.
Stewart


Just wanted to comment on the help I received from Craig this morning re 
my internet problem - I was so impressed with his immediate 
understanding of my problem and the ensuing solution.
Also, being 83 years old, I am not particularly computer savvy to say 
nothing of the fact that it took me a few minutes to get back downstairs 
to my computer - Craig was so patient and cheerful during the whole 
situation.
Thanks Craig!!!!!!!!!!!!!!
Muriel


My experience with the technical support has been great. Both times Matt 
has been my supporter and he has fixed my problem or given me advice and 
information to clear up my concern. Great job, Matt.
Karlene


I was very appreciative of the help and support that Angela gave me when 
I was having problems. A very patient gal.
Thanks so much.
Sheila


My sincere appreciation. Compliments on a quick response, very 
personable and pleasant to talk to. Foremost I can’t remember when 
someone has gone over and above the call of duty.
Keep up the great customer service.
Regards
Ben


Thank you for your prompt response, as always. You can consider this 
item closed. Many thanks to Hugh for his excellent service, install and 
advice. Most helpful.
Regards, Mike


I am very happy with the assistance I receive from the Technical people 
at Ripnet, in particular Hugh.He and Craig are very patient, and they 
realize that not everyone has a lot of skill with a computer.Thanks 
again for your assistance.
Alan